“ The Human Lens team are an absolute pleasure to work with. They are great thinking partners and always keen for robust strategic discussion. Their work has delivered invaluable insights for clients, distilled in easy to use, digestible formats that travel around the business to be reused in multiple presentations. The Human Lens team are enthusiastic and helpful. They deliver excellence and take pride in every facet of their work and outputs. ”

“ Alvin has this magical ability to tap into the heart of ethnography. At some point respondents tend to almost forget that this is an interview and get into that space where it now becomes a conversation, connecting with this one person that is interviewing them. This allows for richer insights. For me that is the power he is able to unleash in boardrooms - stakeholders are able to get a candid picture of reality in the natural environment, without interruption. ”

“ Over the last 8 years Alvin has demonstrated the immense value of truly listening to the voice of the customer. His natural ability to engage and extract authentic insight has resulted in incredibly rich actionable research. The work has impressed senior executives at Nissan in SA and Japan. All insights played a pivotal role in securing buy-in for expanded research across Sub-Saharan Africa, upstream and downstream phases and post launch evaluations. ”

“ Alvin is a skilled storyteller whose drive is bringing consumer insights to life. He clearly crafts strategy to deliver uncommon insights, which challenge misperceptions and boardroom assumptions. Sifting through hours of footage his team always bring a clearly succinct story to answer the client’s exact needs. It is always amazing to behold how captivated boardrooms become as the insight story unfolds. I will always recommend working with Alvin and his team. ”